Sorry to hear that you are having some challenges.
In completing the details below, you are entering into the Warranty Claim Process.
Please ensure you read and understand our Warranty Policy here prior to lodging a claim. It is important that you are familiar with CROWN's obligations and your obligations as the Claimant.
We will require proof of purchase so please upload a copy of your original receipt
a copy of your Certificate of Installation if your unit is a Wall Mounted Boiling Water Unit: